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How do I change ownership of a Dynamic View?

Silvia RangelSilvia Rangel ✭
in Using Smartsheet
01/31/20
Answered - Pending Review

Hello - Getting ready to hand the project to the final user and finding out that even though user is added as an Admin in a few Dynamic Views he still cannot edit them (The Settings option is not even available to him)

image.png


How can add a user as an owner so it's able to edit??


Thanks!

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi,

    Can you maybe share some screenshots of the Dynamic View settings? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    I hope that helps!

    Have a fantastic weekend!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    https://workbold.com/

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Silvia RangelSilvia Rangel ✭

    Of course.


    Per the screenshot, the user is added as Admin but still unable to edit the view. Please note user took the certification test a couple of weeks ago, if that has to do anything with anything.

    image.png


    Thanks!

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Ok. i think this might be connected with your other issue.

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    https://workbold.com/

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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