Smartsheet moving rows

Hello everyone,

Bit of a strange one. I have a master list of parent rows each having several children rows. For some reason the order of children rows is changing. I have checked the activity log and no one is editing it and there is no conditional formatting so I have no idea why it is happening. If anyone has any help or advice that would be fantastic thank you.

Comments

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Conner,

    Are you using any filters?

    I hope that helps!

    Have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi Andree,

    I'm not using any, I have sent out an email to the other members the sheet is shared with to check. I will update depending on the answer.

    Kind regards

    Conner

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭

    Is anyone sorting? If you sort a sheet with parent and child rows, the children rows will sort themselves (possibly reordering depending on the sort criteria) underneath of the parent rows but the parent rows could potentially stay in the same order if they are already sorted.

    thinkspi.com

  • Hi Both,

    I did think the first time it may have been a sort on the main column as it had seemed to be every parent, but after re sorting it seems to still be happening on individual parent rows, there doesn't seem to be an order to it. From what I can tell also no one is using filters. Is there anything else it could be?

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @Conner Sherman

    I'd be happy to take a quick look.

    Can you maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.