Why am I getting no errors, but a 0 (expressed as a percent as formatted) when using the following formula?
Please note that I am NOT the person who named these columns or the list of values therein, but you've gotta work with what you're given, right?
Here's the formula:
=COUNTIFS([SF Phone decom'd/removed]2:[SF Phone decom'd/removed]99, ="Done - all phone needs met", [SF Phone decom'd/removed]2:[SF Phone decom'd/removed]99, ="N/A" / COUNT([SF Phone decom'd/removed]2:[SF Phone decom'd/removed]99))
Thanks!