Can update requests not be combined by recipient?

Dustin Shuman

While I understand the benefits of a sheet's workflow combining multiple rows into 1 update request, if the email field for all of those rows match, is there a way to not combine and send an email per row, meaning a user may get multiple emails?

Andrée Starå

Hi Dustin,

Yes, if you add at least one placeholder to the subject or message, it will send one email per request up to approximately 7, I think.

More info: 

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

Would that work?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Andrée Starå

Hi Dustin,

Yes, if you add at least one placeholder to the subject or message, it will send one email per request up to approximately 7, I think.

More info: 

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

Would that work?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!