Multi-automation approval request
I have a form that when submitted should trigger an approval workflow. The approval email is sent out when triggered, but after the approval has been made the submitter from the form does not receive an email. See attached workflow. The Sponsor Email column is where the email address lies to be contacted once approval or denied. This part of the workflow is not working. Any suggestions?
Answers
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Hi Alexander,
Try removing the conditions after the Approval.
They are not needed it seems.
Did that work?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Removing the notification did not solve my issue. I even tried adding another workflow to alert myself when the Approval column changes to approve, and that did not work.
Any suggestions?
-Alex
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Ok.
I'd be happy to take a quick look!
Can you maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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