Update request form after completion/submit not triggering workflow
Hi, I'm quite new to workflow and I'm trying to achieve the following:
A document need to be signed by 2 signatories, signatory 1 received an automated update request from workflow 1 which works well. I want workflow 2 to automatically request an update from signatory 2 when signatory 1 has completed his task. I tried using 2 different workflows but workflow 2 is not triggered when workflow 1 is completed, that is signatory 1 has checked a signed box ON which is the trigger to workflow 2. Note that Workflow 2 is triggered when I manually check ON the signed box.
Hope this is clear...🙄
Rgds
Nicolas
Answers
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Hi Nicolas,
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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