I need help with our messaging strategy for a team 20 plus people. Slack? Google Chat?

Jef Forward
Jef Forward ✭✭✭✭
edited 06/14/22 in Add Ons and Integrations

I just watched a great webinar called "Make remote work more productive with smartsheet" Very informative. I was happy that we are already doing a lot of these strategies. However, I was hoping to find a little more insight on how and why we might, or should be using messaging apps.

We currently use gsuite. We do not incorporate slack or google chat into smartsheet. We do use gmail, and this is the predominant tool for internal communication, alerts and notifications. I know that a messaging app will improve our collaboration, and I want to move in that direction. I am currently comparing Slack vs Google Chat. I have 2 questions;

First, Can you share with me any distinct advantage one has over the other with regard to a smartsheet integration?

Second, can we use the @mention feature in smartsheet and have it push to a notification in a messaging app?

Thanks, Jef

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