Viewing other users on your account.

Sophie Harris

My manager and I are admin users on our account and add people to Smartsheet. The other day she was searching for someone I had added but couldnt find them. I then searched for the person and found them straight away. Why can I only find users I have added and she can only find the users she has added?

 

Thanks

Benjamin Walker

Sophie,

 

The user is likely in "My Smartsheet Contacts" which are user specific. 

 

The help center article speaks to this as well: https://help.smartsheet.com/articles/796143-managing-contacts