Cyrillic /slavic characters appear as code
Dear Colleagues,
In some of our Smartsheets, gathering input from third-party collaborators, they write their input into Cyrillic. While some text appear fine, a number of entries include the text as well as set of html-like characters.
We did not manage to figure out why and when it happens, and how to prevent that.
I'd appreciate your advice, suggestions.
Thanks.
Best, Dan
Answers
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HERE is another thread having the same issue. There was a suggestion to reach out to Support but no feedback from that, and another user came up with a workaround of cut/paste.
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Thanks, Paul. I tried with that copy-paste approach. It id not work.
I wrote to Support and will wait for their answer.
Best,
Dan
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Ok. Feel free to revisit this thread with the cause/solution!