How can I stop a "send as attachment" email notification on a deleted report?

Spiel

I had set up a weekly schedule to send a report as an attachment for a team member. This team member has now left the team, and I deleted this report as it was only relevant to them. I assumed that would end the weekly notification emails being sent to them, or I didn't really give it a second thought since that email address is no longer in use.

However, now when the scheduled moment for the report to be send arrives, I get an email from Smartsheet saying "We were not able to send your email '(Name of Report)' due to an unexpected error". I assume this is because the report was deleted. Is there anything I can do to stop receiving this error email every week?

Andrée Starå

Hi @Spiel

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!