How can I stop a "send as attachment" email notification on a deleted report?
I had set up a weekly schedule to send a report as an attachment for a team member. This team member has now left the team, and I deleted this report as it was only relevant to them. I assumed that would end the weekly notification emails being sent to them, or I didn't really give it a second thought since that email address is no longer in use.
However, now when the scheduled moment for the report to be send arrives, I get an email from Smartsheet saying "We were not able to send your email '(Name of Report)' due to an unexpected error". I assume this is because the report was deleted. Is there anything I can do to stop receiving this error email every week?
Answers
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Hi @Spiel
Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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