Form Notification - Email Address

Gary Mcgrane

Hi,

I have created a Smartsheet's form with an automated process behind it that sends approval requests based on certain criteria. Is there a way to change the naming on the email that people receive so instead of people receiving it as Name via Smartsheet <automation@app.smartsheet.com>  the name could differ.

I would prefer people to received all entries and notification as Access Log via Smartsheet <automation@app.smartsheet.com>

Andrée Starå

Hi @Gary Mcgrane

There are some workarounds available.

An option used more is that you have another general user in your account that would own the sheets, and therefore that user's name (COMPANYNAME) would show instead.

Have a look at this post for information about possible workarounds.

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

Would that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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