Multiple pre-built Approval Columns not available for selection in an approval workflow

Traci Summers

I am building a process that will have up to 6 different people approving an action. I'm building separate workflows to control the trigger as some are dependent on others: 3rd, 4th, 5th will all trigger simultaneously with a field condition and a 2nd approval value of 'Approved".

I keep trying to build the separate approval workflows, but when I try to select the column the approval will be stored in, I am only given column selection for approval 1 and approval 4....and smartsheet wants to add an approval seven(new) column rather than let me select my pre-built column.

I suppose I could work around it by deleting all the pre-built options, select the New options, then rename and move the New columns where I want them in the sheet?

Traci Summers

Hi Andree,

I just ended up removing all pre-built columns, letting the automation add a new column and then renamed. It doesn't seem to like it if you add columns and then try to designate them as approval columns later.

Andrée Starå

Hi @Traci Summers

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Traci Summers

Hi Andree,

I just ended up removing all pre-built columns, letting the automation add a new column and then renamed. It doesn't seem to like it if you add columns and then try to designate them as approval columns later.

Andrée Starå

@Traci Summers

Strange, it should work.

Glad you got it working!

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