Secondary Notification Automation -
I have a request form built that will be released throughout our region. Based on which office location is selected, a designated person will receive a notification that a new line has been added to the sheet through the form. Example: Someone in Austin, TX completes the from - John gets notified.
My quandry: If John does not go in and review the line on the spreadsheet and mark it complete within a day, is there a way to send a secondary notification to someone else the next day? Or can you only do notifications at the time of action?
This would be a fail safe so if John was out on PTO for a week, someone would receive a notification that his tasks weren't completed.
Thanks for any help.
Answers
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You could use the system column, Created Date, and then add a workflow to check against that date and a condition if it's not completed.
Would that work/help?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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