Salesforce and Smartsheet integration

Elisha Hersberg

Hi All,

I would like to hear some thoughts and insights about the Salesforce and Smartsheet integration from a customer that uses it.

Thanks in advance.

Elisha

David Tutwiler

We've been using it for a few years now. Never had a problem. The interface to set it up is pretty straightforward and once you set up your workflow(s) then it's pretty hands-off and just does its thing in the background.

Full disclosure, we've had our first issue with it not pulling over 2 jobs within the past week, but support is on it and should have an answer shortly. But in 3 years to only have these two jobs have a problem is pretty nice.

Elisha Hersberg

Hi David,

Thanks for your feedback on the salesforce-Smartsheet connector.

Actually one thing i wanted you to find out is about pricing , currently we pay a very high amount just for the connector(which sums up to about 40% of our total license costs) and i was wondering your thoughts about it and whether you ever examined other options such as Zapier etc. to do it with.

 

Thanks in advance. 

Elisha Hersberg

Hi David,

Any thoughts about this? tnx.