why is the Text cut off (truncated) when printing a row with a large amount of text


When I print a row with a column which has a large amount of text stored in it, the text is not all appearing on the print. I want to print to PDF and I have tried using the Export Print to PDF funcitonality as well as just clicking print and then chosing Print to Microsoft PDF from the dialog box. In both cases the text on the column is cut off, and the summary table has plenty of space to the left of it to display the text/table of summary information. Attached a screen shot.

I've tried using Google Chrome and Microsoft Edge browsers. In the screen shot attached you'll see that when it goes to the print dialog the text in one of the columns is cut off.

Any ideas on what I can do to get all of the text included so that we can print and print to PDF?


  • Bassam Khalil
    Bassam Khalil ✭✭✭✭✭✭

    Hi @Felicia Wilson 

    Hope you are fine, try the following setting i try it and the following screenshot shows the results.

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  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Felicia Wilson

    I hope you're well and safe!

    Try changing the scale.

    Did that work/help?

    I hope that helps!

    Be safe and have a fantastic weekend!


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  • Felicia Wilson
    Felicia Wilson ✭✭✭✭

    @Bassam.M Khalil - that is not the same Print dialog box that I get from SMartSheet when I highlight the row in smartsheet and right click and choose Print. Even if I chose to print using the system dialog box I get the Microsoft print dialog box.

    @Andre Stara - I did try changing the scale and that did not stop SmartSheet from truncating the text in the column.