All Smartsheet notifications coming from the owner of the sheet.
How can I change that? I create the sheets and workspaces for all the company and I want to change my name and my information when workflow communications run. I do not know if that possible, if not, this is a very good improvement to the system. Be able to change that on workflow communications. Thanks
Answers
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You would need to change your account name to show something else.
The best workaround that I've found and the one I recommend to my clients is to create a general account and transfer the ownership to that account so that would be the sender.
Make sense?
Would that work/help?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @lcamacho19911 -
This has been a topic raised since Smartsheet made this change a year ago. Please see the thread below and add your voice to this topic via the Enhancement request form. There are still a lot of us who would like to have the choice on this feature implementation. The thread below also contains some workarounds that might help you out.
Susan
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Hi, I am trying to make a co-worker who manages the sheet the owner so he gets all the email replies from automation we set up , but I am getting this notice . Any one know why? trying to make him the owner of the sheet.
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Hi @BESP10
Does the user have a License?
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yes he does he has a business license
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Hi @BESP10
Thanks for clarifying! The next thing to check is to see where the sheet is located. If it's in a Workspace, then the new owner would need to have at least Admin access to the workspace in order to receive ownership. See:
Cheers,
Genevieve
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ahh thank you
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