How to change the owner information in the workflows notifications?


I create the sheets and workspaces for all the company and I want to change my name and my information when workflow communications run. I do not know if that possible, if not this is a very good improvement to the system. Be able to change that on workflow communications. Thanks


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    edited 04/06/21

    Hi @lcamacho19911

    You would need to change your account name to show something else.

    The best workaround that I've found and the one I recommend to my clients is to create a general account and transfer the ownership to that account so that would be the sender.

    Make sense?

    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • lcamacho19911

    Thanks your your insight, yes this is the only way now. How ever I hope SMARTSHEET Team add this functionality soon. I don want to change my information or transfer ownership because this is a lot work done and for this I need another license. I added this to list of the requests. Thanks for your help.