How to change the owner information in the workflows notifications?

lcamacho19911

I create the sheets and workspaces for all the company and I want to change my name and my information when workflow communications run. I do not know if that possible, if not this is a very good improvement to the system. Be able to change that on workflow communications. Thanks

Andrée Starå

Hi @lcamacho19911

You would need to change your account name to show something else.

The best workaround that I've found and the one I recommend to my clients is to create a general account and transfer the ownership to that account so that would be the sender.

Make sense?

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

lcamacho19911

Thanks your your insight, yes this is the only way now. How ever I hope SMARTSHEET Team add this functionality soon. I don want to change my information or transfer ownership because this is a lot work done and for this I need another license. I added this to list of the requests. Thanks for your help.