Why can't new workspace owner schedule recurring backup?
Hi team - I setup a workspace and then moved some folders into that space and shared with a specific user.
I then transferred ownership of those workspace folders to that specific user.
When he attempts to schedule a recurring backup of the folders, he does not get that option:
But when I right click the folder, I do get the schedule recurring backup option:
Why would that be?
Answers
-
If there are no sheets in the folders, the backup option will not be enabled. There has to be sheets.
(which is how you also learn that only sheets are backed up - not dashboards or reports - just FYI)
-
@MCorbin - appreciate the feedback but the folders are full of info so still not sure why the other Jeff cannot schedule a backup.
I have a ticket opened up for support on this.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.5K Get Help
- 367 Global Discussions
- 202 Industry Talk
- 432 Announcements
- 4.4K Ideas & Feature Requests
- 137 Brandfolder
- 129 Just for fun
- 128 Community Job Board
- 447 Show & Tell
- 29 Member Spotlight
- 1 SmartStories
- 285 Events
- 36 Webinars
- 7.3K Forum Archives