Dynamic View Comments notifications for DV users without sheet access

Jen McFarland
Jen McFarland ✭✭✭
edited 06/14/22 in Add Ons and Integrations

Hi Everyone - i know this has been asked before but having trouble finding out if/when this might be fixed and i couldn't respond to the thread to ask...

We are trialling Dynamic View and have set up some profiles or "view" with comments enabled. We've found out you can tag someone in the comments in DV (although it doesn't auto-fill the contact like in the sheet) who is shared to the sheet and they will receive a notification but it will direct them to the sheet rather than DV. Someone who is not shared to the sheet will not receive a notification, but can still reply in DV - is there a fix in progress to look into sending a notification to non shared person with a link to DV?

We want to enable non sheet users to be able to have a both way conversation in the comments but also be notified and direct them to their DV to be able to reply. It seems a bit pointless if they have to go in and manually check for responses.