Automation emails

Mathew Marks

My teams uses a process to send an email when certain thresholds are met. The recipient of that email is able to respond to the referenced row in SmartSheet. It would be useful for the assigned person to be notified when the recipient has responded. Is this possible?

Bassam Khalil

Hi @Mathew Marks

Hope you are fine, you can do that by using a different type of workflow automation. Please add a copy of your sheet or a screenshot (after removing or replacing any sensitive information). This will make it easier for me to provide the appropriate answer to your question.

Andrée Starå

Hi @Mathew Marks

I hope you're well and safe!

Have you explored using Update Requests instead?

Would that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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