Please help! I'm stuck.
Goal:
Create a form customers can use to report a problem with an order. The order may have more than one line item (i.e. Customer ordered 5 received 3 of product #1-ABC and ordered 3 and received 5 of product #1-ABE, both on same order) I want the customer to be able to provide their contact information, and order# in the form and be able to list each line item that they have a problem with (like Parent/child relationship) without having to submit several forms, repeating the same "header information" over and over. Also, once done, I want to provide a confirmation that their form was submitted.
Current State:
I've created a list with 2 forms. The first form collects the header information (company, contact, order# etc.) and the submit button triggers the opening of a 2nd form asking for the particular situation (missing item, wrong product, etc.) and details about the item (part #, qty ordered, qty rcvd, etc.). On this form, I had the submit button to open a new form so they could add more line items. This ALMOST gets me there. When I open the table view, there is a row with the header information and under that, a row with issue and product details from the 2nd form. The header fields are empty.
My problem is, I don't know how to stop the loop so the customer entering the form can say "this is the last line, I'm done". Ideally, I'd be able to use conditional formatting or something to allow them to say this is the end or something so I can respond with a confirmation that we got their form. If there is a better approach than what I'm doing, I am open to suggestion but of course, I am working against the clock.
Help?? Thanks in advance.
