Often I am sending an update request to two people who work in tandem - the current system creates two individual e-mails and records in the system rather than 1 e-mail/record that shows multiple recipients - the same way using any other e-mail system does. The current method causes mis-communications and does not promote a collaborative environment.
When CCing I should have the ability to set "ALWAYS Cc Me" as an option. Additionally, I'd like to CC more than just myself. Sometimes I need to CC my manager or one of my team members. Current method leaves stakeholders in the dark and should allow for free form address box the same way that I can send an update request to individuals.