Update Request emails not including message text?
We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the automation setting, as well as the email that gets sent:
As these update requests can be sent to customers, we want them to be professional and include all pertinent information. Is there any way to fix this?