Workflow email content based on conditions/critieria

Daniel Barrett

Hi All

I'm very very new to SS (just got a license today) and I've been included in a team to improve the notification process to our wider audience with key information to help them complete actions quicker with minimum

TLDR!

Is it possible to take the column header and add the text to the output notification (email) if a condition is met i.e. if Did you walk the dog? = NO, then include "Did you walk the dog?" in the body of the email and then any other subsequent incomplete questions would also be added

I have a template already, just want to add that real key information into the middle of it so they know exactly what to do rather than go back to the source file and search for incomplete actions

Thanks for any and all help/support/guidance :)

Dan

Andrée Starå

Hi @Daniel Barrett

I hope you're well and safe!

Welcome to the Community and the wonderful world of Smartsheet!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

Here's a possible workaround or workarounds

• Reference the columns in the Sheet Summary section and then reference them in so-called helper columns that you'd in turn use with the Placeholder feature.

More info: 

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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