Publish iCal option is disabled

Xochitl Cerda

Hey there! I have created a project that can be viewed in Calendar View and I would like to publish it my outlook calendar, but this option is disabled in my view. Any ideas why?.. it is important to note that this is not a report (I know this option doesn't work with reports), it is basically a track for release notes project.

Thanks in advance for your help!

Genevieve P.

Hi @Xochitl Cerda

Is it possible that a System Admin for your organization has turned off this setting for your company as a global security setting? (See: Admin Center: Manage Security & Controls).

See one of the bullet points on this Help Article: Publish a Smartsheet Calendar to iCal

"A System Admin can disable publishing; if your System Admin has done this, the Publish iCal icon will be greyed out."

You can find out who your System Admin is by clicking Account > Plan Info > Main Contact.

Cheers,

Genevieve

Genevieve P.

Hi @Xochitl Cerda

Is it possible that a System Admin for your organization has turned off this setting for your company as a global security setting? (See: Admin Center: Manage Security & Controls).

See one of the bullet points on this Help Article: Publish a Smartsheet Calendar to iCal

"A System Admin can disable publishing; if your System Admin has done this, the Publish iCal icon will be greyed out."

You can find out who your System Admin is by clicking Account > Plan Info > Main Contact.

Cheers,

Genevieve

Xochitl Cerda

Thanks for answering @Genevieve P ! it must be that! thanks again for your help :)