I have a Dashboard showing "Results are empty" for some users

Julie Harder

We have a dashboard view that includes multiple report widgets. Some users can see the full dashboard and reports, while others are seeing a blank space where the reports should be that says "Results are empty". The source reports do show data, but I'm not sure why some people can see them and others cannot.

Julie Harder

I changed the Viewer Mode on the reports to "Last widget editor" and that seems to have resolved the issue.

I just read an article on the difference between the two options, there are no names in the reports so I understand now why they can't see the data.

Appreciate the quick response.

Neil Watson

Do these users have at least view access to the underlying sheets?

Julie Harder

Yes, I made sure to go into each report and add them as Viewers

Andrée Starå

Hi @Julie Harder

I hope you're well and safe!

Usually, it shows like that If there aren't any rows matching the criteria for the user viewing the Dashboard.

Have you double-checked that the user actually has anything that matches?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Julie Harder

I changed the Viewer Mode on the reports to "Last widget editor" and that seems to have resolved the issue.

I just read an article on the difference between the two options, there are no names in the reports so I understand now why they can't see the data.

Appreciate the quick response.

Andrée Starå

@Julie Harder

Excellent!

Glad you got it working!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!