"Browser Not Supported" Error When Embedding in Microsoft 365 SharePoint
I am using the smartsheet "Embed Code" link under "Publish" to place into a Microsoft 365 SharePoint page.
I place it in an "Embed Code" Web Part and the following "Your browser is not supported" message comes up even through I attempt to view it in the latest versions of Chrome or Edge.
Am I missing something simple?
Answers
-
Forgot to add.
-If I use the link from the Publish window placed into a dropdown menu I get the same error. But...
-If I use the link under publish and use it directly in the address bar, the dashboard opens up fine.
-
Hi @MWor
Is it possible that your Sharepoint settings are somehow visualizing the embedded link through a browser that's not supported, such as IE11? (See: System Requirements and Guidelines for Using Smartsheet)
I would recommend reaching out to Smartsheet Support with a screen recording showing the steps you took to receive this message, and a list of the browsers you've tried (and browser versions).
Thanks!
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
-
Thank you for your reply. I went and disabled IE11. Restarted computer and still get the same screen when opening the SharePoint page in the most recent version of Edge.
I've submitted a support request and will place any solution identified here.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.7K Get Help
- 433 Global Discussions
- 136 Industry Talk
- 468 Announcements
- 4.9K Ideas & Feature Requests
- 143 Brandfolder
- 147 Just for fun
- 64 Community Job Board
- 466 Show & Tell
- 32 Member Spotlight
- 2 SmartStories
- 298 Events
- 36 Webinars
- 7.3K Forum Archives