"Browser Not Supported" Error When Embedding in Microsoft 365 SharePoint

MWor

I am using the smartsheet "Embed Code" link under "Publish" to place into a Microsoft 365 SharePoint page.

I place it in an "Embed Code" Web Part and the following "Your browser is not supported" message comes up even through I attempt to view it in the latest versions of Chrome or Edge.

Am I missing something simple?

MWor

Forgot to add.

-If I use the link from the Publish window placed into a dropdown menu I get the same error. But...

-If I use the link under publish and use it directly in the address bar, the dashboard opens up fine.

Genevieve P.

Hi @MWor

Is it possible that your Sharepoint settings are somehow visualizing the embedded link through a browser that's not supported, such as IE11? (See: System Requirements and Guidelines for Using Smartsheet)

I would recommend reaching out to Smartsheet Support with a screen recording showing the steps you took to receive this message, and a list of the browsers you've tried (and browser versions).

Thanks!

Genevieve

MWor

Thank you for your reply. I went and disabled IE11. Restarted computer and still get the same screen when opening the SharePoint page in the most recent version of Edge.

I've submitted a support request and will place any solution identified here.