Unable to see the edited text button with the correct values under approval workflow

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Tricia C.
Tricia C.
edited 11/15/21 in Smartsheet Basics

I have customized the approval button text, and it worked for a while, but now it is back to showing approved and decline, without making any changes. what should I do to have the text show my preferred text instead of the default value?

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Answers

  • Genevieve P.
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    Hi @Tricia C.

    I'm able to replicate what you're seeing - Approval Requests are not currently honouring the custom button text set in the workflow. Our Support team is investigating this and I'll follow-up on this thread when I have more information!

    Cheers,

    Genevieve

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  • Genevieve P.
    Genevieve P. Employee
    Answer ✓
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    Hi @Tricia C.

    We implemented a fix over the weekend, you should see the Approval Requests coming through with custom text now! Thanks again for reporting this issue.

    Cheers,

    Genevieve

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    October 8 - 10, Seattle, WA | Register now