Filter issue with report
Hi all
Yesterday I created a report from a source sheet, which all works fine for me. I set viewing rights for the report and source sheet for a colleague and shared the report with them.
Today when I run the report it correctly displays only the specific data which has a "start day" of "today", as per the filters.
When my colleague runs the same report, drawing information from the same sheet at the same time as me, it displays data from yesterday.
Both of our reports update when we change the source sheet information, so we know that they are both returning current information, however when we both run the same report at the same time, it seems to be filtering and returning different lines from the source sheet, based on some issue with the dates??
Can anyone help with this?
Best Answer
-
Hi @Chris B 874
Is it possible that your shared user has a different timezone set in their Personal Settings?
Let me know if this was the cause!
Cheers,
Genevieve
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now
Answers
-
Hi @Chris B 874
Is it possible that your shared user has a different timezone set in their Personal Settings?
Let me know if this was the cause!
Cheers,
Genevieve
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now -
Thanks Genevieve
That sorted the issue, appreciate your assistance
Cheers, Chris
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.1K Get Help
- 352 Global Discussions
- 198 Industry Talk
- 427 Announcements
- 4.4K Ideas & Feature Requests
- 135 Brandfolder
- 127 Just for fun
- 128 Community Job Board
- 443 Show & Tell
- 28 Member Spotlight
- 1 SmartStories
- 284 Events
- 36 Webinars
- 7.3K Forum Archives