JIRA Connector not pulling in expected fields

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Todd Smelser
Todd Smelser ✭✭✭✭
edited 06/14/22 in Add Ons and Integrations

Hello,

Trying to use SS to pull data from JIRA but expected fields are not being populated.

Specifically, The Epic Name field, clearly present in JIRA, fails to sync to SS.

Screen Shot 2022-03-28 at 1.31.55 PM.png

Message returned in SS is "Epic Name Not Set" and the Epic Name Column is blank

Screen Shot 2022-03-28 at 1.31.40 PM.png

Has anyone else had a similar experience?

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