Checkbox based workflow stopped working for no apparent reason....
Do automated workflows based on changes to a checkbox column no longer work? I have tested and demoed checkbox based workflows dozens of times and never had an issue. All of a sudden an important (but very simple) checkbox based workflow no longer works at all.... it just won't get triggered no matter what I do.
Anyone else have similar issues? I have nearly identical workflows that work in the same and different sheets, so my mind is blown that the one in question just will no longer work no matter what I do. Should I abandon use of the checkbox? Is this a system wide issue or am I going insane???
Answers
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Hi @rclarklong
Would you be able to post more information about this specific workflow? What are you using as the trigger?
Actions that modify a sheet (such as Change Cell, Move Row, etc) cannot be triggered by cross-sheet formulas or cell links - see the note at the bottom of this Help Article: Trigger Blocks: Define When Your Workflow is Executed
If you manually change something to trigger the workflow, then have you tired creating a copy of the workflow to see if the new version works as expected?
If none of this has helped, it would be useful to see a screen capture of this one workflow set up, along with an image of your sheet, but please block out sensitive data.
Cheers,
Genevieve
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