Data Shuttle Offload error: "Processing Error"
Hi, I have created a offload workflow that always gives this error message: "Processing Error" and I have no clue what to do:
I have Admin rights on the Smartsheet (not owner)
I export only one row into excel
The save location is google drive
File name is ME2L_Import
I have no Filters active
I run the job on schedule
The Primary Column is always empty (if this matters somehow)
Any hint where I could start to investigate what is wrong?
Best regards
Christoph
Answers
-
Hi @Schmic52
Is it possible this is due to either your network connection or a browser issue? Here's a Help Article with some troubleshooting steps.
If all of your other workflows are running as expected and you've tested other browsers, I would recommend reaching out to Smartsheet Support with a screen recording (or multiple screen captures) that show all tabs of how you built this workflow, the source sheet, and the destination. They'll be able to troubleshoot this with you in a private channel where you can share more details.
Thanks!
Genevieve
Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 65.3K Get Help
- 446 Global Discussions
- 144 Industry Talk
- 478 Announcements
- 5K Ideas & Feature Requests
- 85 Brandfolder
- 151 Just for fun
- 72 Community Job Board
- 490 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 302 Events
- 36 Webinars
- 7.3K Forum Archives