Assign Multiple Users from a Form
Good Morning,
I have a form that has a few check boxes. Depending on what checkbox is selected, different people are assigned to a task, but it's for a single entry/row. Is there a way on a form to make the assign column (which is already set to a multi-contact) assign to several users in the single assign field from a single submission based on the input from a form? I've added the appropriate automations to indicate based on what is checked, assign to X-user, but only one assignee is displayed in the assignee field when I test it out and select several checkboxes, like the automation is prioritizing one automation. As a workaround, I am going to the sheet directly to add the additional assignee-users, but was hoping for an automated way to do this.
Best Answer
-
You would need to set up multiple automations. One for each variation. Lets say you have 3 checkboxes (A, B, and C). You would need the following automations:
Assign if A
Assign if B
Assign if C
Assign if A and B
Assign if A and C
Assign if B and C
Assign if A and B and C
Answers
-
You would need to set up multiple automations. One for each variation. Lets say you have 3 checkboxes (A, B, and C). You would need the following automations:
Assign if A
Assign if B
Assign if C
Assign if A and B
Assign if A and C
Assign if B and C
Assign if A and B and C
-
That makes complete sense. Thank you!
-
Happy to help. 👍️
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.9K Get Help
- 441 Global Discussions
- 140 Industry Talk
- 472 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 68 Community Job Board
- 496 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives