How do I properly add a file upload field to a form?

I keep trying to add a file upload field to a form, but it automatically disappears when I send out the form. Is there something I have to do in my sheet? Can someone please help?

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Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @ddg

    I hope you're well and safe!

    Strange!

    Do you have any form logic active? Doesn't look like it, but thought I'd ask.

    I'd be happy to take a quick look.

    Can you maybe share the form with me? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com) (or share the link here)

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • ccrady
    ccrady ✭✭

    Was this issue ever resolved? i have the same problem. No logic in the form. The attachment field is there when i am building the form, but not when i try to use the form.

    Thanks .. Craig

  • Genevieve P.
    Genevieve P. Employee Admin

    Hey @ccrady

    Can you post screen captures of what you're seeing in the form? What happens if you try to move the Attachment field higher up with your other fields?