Published sheets on dashboard can't be viewed by anyone shared to workspace?

Hello, I am trying to publish a sheet so anyone who views the dashboard can see and use the sheet. I am finding out that only people who have paid seats can view and interact with the published sheet. This is contradictory to my goal of having ANYONE who is shared to the workspace, even if they don't have a seat, view and interact with this sheet.

Am I missing something with this feature, or is this just how published sheets works?

Maybe I'm missing the point of publishing

Seat level view

Screen Shot 2022-07-28 at 8.28.51 PM.png

shared, but no seat view

Screen Shot 2022-07-28 at 8.20.30 PM.png

Thank you!

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Permission Problem

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Andrée Starå

Hi @Sarah_lee123

I hope you're well and safe!

Have you double-checked the Publish Settings (Access Control)?

Also, check your Security in Admin Settings.

Did that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

@Sarah_lee123

More info:

When publishing a Smartsheet item, you can use the Access Control to limit access to the item.

Available to anyone with the link.
- This will create a link that will allow anyone with access to view or edit the content on your sheet.
Only available to users in the owner’s account.
- This will create a secure link that will require the user to log in to Smartsheet before being able to view the content on your sheet. Only users who have been added to your Smartsheet account will be able to view the content.
- This does not include external users who have been shared as a collaborator to your Smartsheet item or to a workspace where your item may be stored. For more information, see Sharing.

Enterprise and up customers have an additional Access Control option:

Only available to users who are shared to the item.
- This will create a secure link that will require the user to log in to Smartsheet before being able to view the content on your sheet. Only users who have been shared to the item will be able to access it, others will see an error page.

Users in your Smartsheet account include licensed or non-licensed users that would be listed as Active users in your System Administrator’s Admin Center. For more information, see User Management.

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