-
Option to Toggle off Admins Receiving Access Request Notifications
With the new update rolled out last month, all sheet/workspace Admins now receive access request notifications instead of just the Owner. This is causing major headaches for the large corporation I work for. We have thousands of users and many do need Admin permissions to perform their tasks in workspaces. However, they do…
-
User Subscription Model (USM) Users Who Have Had a Provisional Period
I am trying to create communication and training resources as we prepare our transition to USM. Do I understand the USM articles correctly - if a user who has already had a provisional period is later shared at a higher permission level, it will automatically put them into a provisional status again? Does the system…
-
WorkApps Expansion of Number of Admins
My team recently learned that we can only have one admin for a WorkApp, which is causing some challenges and concerns. The main challenge is that the only time the WorkApp can be edited is when that single person is in office. We want to roll out wider use of WorkApps, but we need the person who works 8am-5pm and the…
-
"Limited" Smartsheet Groups that can never be shared above a certain permission level
With the new User Model, there is a quirk that drops someone downgraded to Viewer who are part of a group that has been given "editor" permissions. This has caused us a lot of problems as we try to adapt. My suggestion is that part of Group creation, a designation that it cannot be give permissions higher than Viewer. This…
-
Smartsheet Control Center - Blueprint Summary / Best Practices for Access
Hi - I had a question about a new field I noticed inside Smartsheet Control Center on the Customize Profile Data tab. This is the tab where you specify how the profile fields should be populated. I noticed a new field 'PERMISSION' in the box that I didn't see previously (bottom right corner of screenshot below). Is that a…
-
Bulk Copy of Access/Permissions
Any time I need to create a new sheet, I find myself entering the shared recipients line by line while referencing another sheet with similar permissions. It would be nice to just have a "copy all permission to another sheet" where we can do a bulk upload of all shared access and validate the list before sharing the new…
-
New user cannot edit report filters even with Admin permissions
Hello, I have a new employee and have setup her Smartsheet account just as we do with all new employees. I gave her a license and added her to a few user groups to give her access to workspaces and "Editor - can share" permissions. She is unable to edit the filters of some commonly used reports. I verified she has…
-
Sharing a Filter By Current user report without sharing the sheet
Here is what I am attempting to do. I have a sheet where people use a form to submit requests. These could come from anybody in the company (over 100,000 people) I would like to have a report, on a dashboard, where these people can come in and see the status of their request. I was hoping to create a report, filtered on…
-
Unintended Admin Privileges When Provisioning Projects in Control Center
Hello All! We are encountering an unexpected behavior when provisioning projects through the Control Center in Smartsheet. Upon setting up a new project with the intended permission level of "Editor - can share" for the Project Manager (Mario), we've noticed that Control Center is unintentionally granting Admin privileges…
-
A guide to managing Provisional Users
We have just transitioned over to the new USM. And are having a fun time trying to initially reign in all the Provisional Users. Like we set one to Viewer and the next day they are back to provisional. We are trying to understand what reports to run to see who is a new provisional and what assets they are shared to and who…
