How to troubleshoot workflows deactivated due to an infinite loop?

sarah.wheeler

The system notification that I get is not helpful at all. How do I figure out what I need to change to make my automations work?

Genevieve P.

Hi @sarah.wheeler

Can you explain a bit more about your current set-up?

I would personally check the Trigger for this workflow, and then the Action.

• Is the Trigger something that could be continuous, based on another workflow or action in your sheet?
• Is the Action something that will trigger another workflow? If so, what does that workflow do, and could that cause a trigger in the current flow?

If you're still having trouble finding the cause, we'd be happy to help. Please post screen captures of your current workflow and sheet set-up, explaining what it is you're looking to achieve, but block out sensitive data.

Cheers,

Genevieve