How to set up a Smartsheet account on EU region?

SamratUiPath

I recently created a trial account for Smartsheet but could not set it up on EU region which is what I needed. Doesn't look like there is an option or setting in the app console to do the same.

Can someone please advise?

Genevieve P.

Hi @SamratUiPath

If a Licensed User on EU invites you to collaborate on a sheet it will start a Trial process, but there isn't a way to start a Trial without a direct invite.

I would suggest using the default Smartsheet Trial that you've created to test out different features, then you could export your sheets and import them into EU if you decide to take on that instance. You'll need to re-do the formatting and any Reports/Dashboards, but you won't lose any data.

Here's the documentation on the differences between EU Smartsheet and the trial you currently have: Differences Between Smartsheet Regions

https://help.smartsheet.com/regions-capability-differences

Cheers,

Genevieve