Update Dashboards Global Update Test Error
Good morning! I submitted a support ticket (case number 05843831) but wanted to try here as well. After enabling automation on a control center blueprint, 500+ projects provisioned without issue. Afterwards though, I noticed on the naming tab of the blueprint config, I didn't include the project name:
So, I added a shortcut to the project plan on the template and then created an Update Dashboards global update so the 500+ dashboards would include the link to the project plan but the test gave me this error:
Any thoughts on how to fix this? Thank you!
Answers
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I've seen this error before when the Dashboard widget is pointing to the Sheet Summary; if you can, I would suggest adjusting the widget to pull data from the sheet's Grid, instead.
Once they're adjusted, you should be able to run the Global Update again.
Here's a Help Article that has some tips on troubleshooting updates to Dashboard Widgets through Global Updates. I believe this specific cause of the error is something our engineering team is working on fixing, but I do not have an ETA for when this will be resolved.
If this hasn't explained the behaviour you're seeing, please do keep following-up with Support so they can determine the root cause with you.
Thanks!
Genevieve
