Moving Rows Between Sheets No History for Cells

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I just tested moving a row of information to another sheet and the history for the cells was not available. It only showed my information as of the date moved. Has something changed? Thanks


Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
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    Hi @Charlene Stacy

    I hope you're well and safe!

    There was an issue recently with Cell History, so not sure if it might be related or solved completely.

    If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

    I hope that helps!

    Be safe, and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Charlene Stacy
    Charlene Stacy ✭✭✭✭✭
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    Thank you, I did submit a support ticket. However after several messages, they have never said it was a concern with Smartsheet. The responses kept telling how to access articles on moving a row and how to see cell history. I appreciate your response, it is frustrating when you are trying to find out "why" something that worked 2 months ago was not working today....and nothing at the time on the status page. Thank you again.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
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    @Charlene Stacy

    Happy to help!

    I hope it was just a temporary glitch and gets resolved swiftly.

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.