Resource Management // availability is not shown properly

Kimberly Nickel

Hi Everyone,

maybe someone here in the community can help!

Today, I noticed that the availability is not shown properly meaning that the bar displaying the availability is starting in October and not according to the availability I configured for individuals by setting start and end date of work. This used to work and i cannot find the cause of this issue.

Any help is appreciated!

Thanks,

Kimberly

Genevieve P.

Hi @Kimberly Nickel

I'm unable to see what may be causing the allocation to disappear just from these screen captures. It sounds like this is an issue that would be best troubleshooted with Support through the Support Portal, where you can provide full screen captures of all the settings, along with the test resource email and any other sensitive details that may be relevant.

Thanks!

Genevieve

Kimberly Nickel

Genevieve,

Thanks for your reply. I contacted the support and we are currently in the troubleshooting phase.

Best regards,

Kim