Viewing WorkApps on Mobile
Is anyone else having trouble viewing WorkApps in the Smartsheet mobile app? I used to have a bottom toolbar with a WorkApps icon, but it's no longer there. They are not listed on my home screen or on any other toolbars I can locate. I also tried searching for some WorkApps by name, and they did not come up in the search.
Answers
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I hope you're well and safe!
Strange! It works for me on iOS.
I hope that helps!
Have a fantastic week & Happy New Year!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thanks @Andrée Starå! I use Android, so that may be the difference. I'll submit a support request and post an update here once I receive a response.
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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As a quick update - I submitted a support ticket and it has been escalated. I met with a support rep via Zoom today and he could not find the cause, so it's been further escalated to Smartsheet's engineers.
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I have a question for you. I am using the iOS mobile app. I can access WebApps, and it works well. But when I try to access a project page link I get an error.
Are you experiencing the same issue?
Ivette Franco
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@francoivette23 I can see WorkApps now! Support wasn't able to help me; it had to do with the version of Smartsheet mobile that I was able to access via the play store. It just wouldn't give me access to the latest version for a long time, for some reason. It works now, though!
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