How you do get an automation to send an "Alert Someone" email.

Garrett Ricker · 04/29/20

Having some issues getting an automation to send emails.pdf

Andrée Starå · 04/29/20

Hi Garrett,

First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner) and secondly check the Permission setting for the Automations. (cog in the top right corner in the Automation overview)

Did that work?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Emma Smyth · 05/27/20

Hi Andrée,

I am having the same problem. Some of my automation alert reminders are not sending out the email reminders to the specified contacts. I adjusted the automation permissions and have my personal permissions to receive notifications as I receive other automation reminders from the same sheet.

Do you know why myself and my team are not receiving the alerts for specific automation reminders?

Screen Shot 2020-05-27 at 11.02.43 AM.png

Andrée Starå · 06/01/20

@Emma Smyth

Do you get the alert in Smartsheet in the notification center?

How you do get an automation to send an "Alert Someone" email.

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