Current User option not working on report/dashboard

KyleR · 10/12/22

https://community.smartsheet.com/discussion/comment/346059#Comment_346059

I submitted a ticket to support and was told the following by their support team:

.....The "Current User" behavior that USERX experiencing is a known bug, and our development team is currently investigating the issue, who is actively working on a resolution. Unfortunately, we are not able to provide a time frame on how long the resolution could take, but we are doing our best in order to have this fixed as soon as possible......

so I guess we wait for support to fix the "bug"

Note the only workaround I was able to do is hard-code the employee (USERX) into their own report. So they could see what we all see when using a report setup for "current user"

P Lehan · 01/10/23

Has this issue been resolved? I am having the same issue where the "Current User" option is not working on my report/dashboard.

KyleR · 01/10/23

https://community.smartsheet.com/discussion/comment/356602#Comment_356602

Nope. Our user still has an issue. I have also not received any update from SmartSheet Support since they closed my ticket saying it was a known bug. I would encourage you to submit a ticket if possible to help this "bug" gain some priority.

Christiane Schmitz · 01/27/23

Hello, I am experiencing the same issue with on of my customer. I will file a support ticket as well.

Annaleah Morrow · 01/27/23

I am still hoping SmartSheet will see this and respond. This has been a very long period of time.

EV_1 · 03/01/23

I am seeing the same issue. No Current User option exists...

Would you please expedite this fix as it would save users from having to scroll to find their tasks?

Thank you.

Screenshot 2023-03-01 - No Current User Filter Option.png

janetmcclain · 10/11/23

Just following up. Are people able to use the Current User view in reports consistently?

cboilini · 10/27/23

I'm facing same problem now. Any news?

LaurenLong · 01/09/24

Having this same problem today- did you ever hear anything back?

The report itself works, but when end users access the report on the dashboard, it's showing my view instead of current users. It is shared to everyone and primary data sources are shared too. Using a Contact Column too. It's like the Dashboard doesn't recognize the current user.

LaurenLong · 01/09/24

report widget - their own perspective.jpg

Here's the answer- the widget on the dashboard needs to be set to Their own perspective. The thread that helped me is here - https://community.smartsheet.com/discussion/71080/filter-for-current-user-view-on-dashboard-not-working-as-planned

Current User option not working on report/dashboard

Answers

Categories