Can reports be sent from a Task Id?
Hello All,
I currently have a daily report automation set up to send a report out at 7am daily - The recipient receiving this report will see if coming from my email address, I assume because I am the owner of the sheet?
Is there a way to change this email address so the report comes from a task id, eg - Helpdesk@support.co.uk rather than my name? I think this would look better when going out to customers.
I'm wondering if change the owner to the helpdesk but worried I would lose access levels.
Many thanks
Donna
Answers
-
Are you doing it through the send as attachment option within a report, or are you just sending specific data each day from a sheet via an automation?
Jonathan Sanders, CSM
"Change is always scary because it is unknown, but facing the unknown is what makes us stronger."
-
Currently sending as data each day via an automation. I do send attachments within reports for other projects but this also comes out with my email address as the sender.