I would like to be able to use Smartsheet groups as recipients within automation workflow notifications instead of listing each user individually.
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Would be nice if we could send automations to a Smartsheet User Group that way if we need to update recipients, we can update the group instead of multiple automations in each sheet (for projects spun up in Control Center for instance).
Would be useful to have the ability to send notifications to groups rather than individuals as it would mean reduction in admin for updating automated notifications. Automations also fail when employees leave the company. It is overwhelming trying to make sure you capture every node in every automation when needing to maintain your system, and it is impossible to make short term changes in a situation where an employee is going on leave for a couple weeks and a fill-in user needs to be added. This would allow far more robust automations to be created and could possibly be scaled to assigning tasks to user groups in the future.
I agree with the comments above. Adding the option of workflow notifications by groups in addition to individuals would streamline processes.
Adding a comment to say this is badly needed. We send Smartsheet alerts to a large list of people and this function would be vastly improved if we could send to a group like it's a contact.
It should be possible to select resource group names for Alert Someone in the automation workflows.
Groups need to be selectable as both an owner and secondary contacts in workflow automations such as project plans.
We need to be able to add a group to both the owner and secondary contacts in worksheets for automation notifications.
Hi,
There should be some solution for sending notifications by using Groups. Can we do that?
I saw that this is on the roadmap for improvement but I don't understand the purpose of these if they can't be used across the board just like a User. I can't add them in a Contact List, I can't use them in a Workflow for needed notifications. I'm truly perplexed as to their purpose for day-to-day operations.
Am I doing something wrong?
Help with an explanation?
I am SO glad to see that this is on the roadmap!! With the number of individual people to have to add to so many automations then remove if someone moves on, or add when we have new hires… The ability to just have groups to manage and keep updated that follow into automations would be incredibly helpful! Cant wait until this feature is live for us!
Where is this said roadmap. Is this something that is available for customers to view.
Hi, I hope you're well and safe! You can view the status of each idea on the original post; however, there is no public roadmap.
I hope that helps! Be safe, and have a fantastic day! Best,Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD ✅ Did I help answer your question/solve the problem? Please support with💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer! I appreciate it, thank you! 🙏
Fingers crossed this comes. We have groups for every area of Smartsheet and it would be beneficial to all to be able to do that from automations as well.
I know it's been a while since you asked, but I didn't see a reply anywhere.
I absolutely agree about their baffling absence in Contacts and Alerts. The one place they are very useful is in sharing. You can share a file or workspace to a smartsheets group and it will cascade to all members of that group. We switched all of our workspaces to group-based sharing and it has been working phenominally.
This feature is long overdue. The earliest instance I've found for this request is this forum post from 2016, almost 10 years ago now.
I get that this is certainly harder to implement than it sounds. I really do. It is very disheartening to see a request this fundamental languish here for SO long. I patiently [if no longer eagerly] await the roll out of this valuable feature.
Any update on this one? Looks like it's been in the queue for a few years now. Would love to see this as a Smartsheet feature. It would be a gamechanger from an Admin perspective!
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