Welcome!

Children not displayed

I have a list of that will not open up today. There are 671 children and the "+" and "-" changes but the rows are not displayed.

Help please!

Rose

smartsheet - children not opening.jpg

smartsheet - children not opening - 2.jpg

Find more posts tagged with

Non-profit

Sheets

API and Developers

Government

Support

IT & Operations

Product Development

Comments

Chris McKay

Hi Roseline,

It looks like you may have a filter applied. Your screencaps show a lot of Open/Green rows, but nothing that has been closed. This suggests that the filter icon visible under the Status column header is filtering out Closed Status rows.

To remove the filter, you can either:

click on the filter icon in the toolbar (next to the View options) and select Filter Off from the dropdown
click the filter icon under the status column header and select the trash icon from the pop-up

Hope this sorts things out for you.

Roseline Melzer

WELL!!! Thank you very much! I must have hit the filter button by mistake. I have never used filters but now that you have re-jigged the placement of everything it is right there and I guess too easy to run into!

Thanks for the help

Rose

Chris McKay

My pleasure Rose,

I know how frustrating it can be when something is roadblocking you like this.

Kind regards,

Chris McKay

Sign in to join the conversation!

Quick Links

Trending discussions

Create a row and get the URL in the response.
Hi At https://developers.smartsheet.com/api/smartsheet/openapi/rows/rows-addtosheet the documentation says that a 'permaLink' attribute can be returned, "if the include query string parameter contains rowPermalink". So I've set my POST request to: /sheets/#{sheet_id}/rows?include=rowPermalink and sadly had no luck. I have…
Is new python sdk available for new end points
Is new python sdk available for new end points. Is Sunset date moved to Jun-2026
Creating Gantt via API / SDK ?
We're looking to create a Gantt chart by inserting the data and creating the chart via the API (actually via the Java SDK, but either will do). Inserting the data is fine, but cannot seem to get the setDependenciesEnabled (which believe need for the Gantt ) or setGanttEnabled() to work… We think part of this is the order…