Smartsheet for Outlook imports wrong email date

BH@DFW · 04/24/19

I am using Smartsheet for Outlook to import emails to rows. The row is created and the email becomes a comment - but the date/time in the comment does not the reflect the real date/time of the email. I have attached a screenshot.

Any thoughts?

Smartsheet date problem example.JPG

Andrée Starå · 04/25/19

Hi,

That's by design because the comment you're adding is now.

Please submit an Enhancement Request when you have a moment.

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Julie Green · 09/04/19

It would be a cool feature to have the option of creating emails as rows with Column headers that match email fields. This would ideally be a template. The columns would be to, from, subject, sent date, received date, message, etc.

Andrée Starå · 09/04/19

Hi Julie,

Great idea! That would be a great addition to Smartsheet features.

Please submit an Enhancement Request when you have a moment.

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Smartsheet for Outlook imports wrong email date

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