Workflow Toubleshooting
I'm testing my workflows that have 2-3 approvers each, and the feedback I am receiving is that the approvers are all receiving 10-20 email notifications for the same request.
Does anyone know how this might be happening?
Comments
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Hi Devin,
Can you describe your process in more detail and maybe share the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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@Andrée and a reminder to all about sharing/requests to share in Community.
From our community guidelines:
https://community.smartsheet.com/new-to-community#community-guidelines
...Sharing sheets, reports, or dashboards with individuals outside of your organization in order to obtain product assistance is not recommended.
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Hi Devin,
Thanks for working with our Support team on this. The agent you worked with suggested running the workflow hourly or daily instead of when triggered. Did that work for you?
