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Sync User Management list with Smartsheet Contact Lists
It would be extremely helpful to have our users' first and last names and email addresses, as listed in the User Management List in the admin portal, synced with available contacts in the Contacts List to input as a contact in the Contact List column type. People are really confused as to why no names automatically show up…
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Business Plan features for a single license
I love Smartsheet's features. When I left my corporate job to strike out as a freelancer, using Smartsheet as one of my primary management tools felt like a no-brainer. Unfortunately there are some features I want to use (e.g., grouping on reports and sheet summaries) that are exclusive to the business plan, which has a…
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Last chance: Mastering marketing prioritization webinar
🔔 Ready to accelerate your marketing? Join our webinar tomorrow, Oct. 29 @ 10:00 a.m. PST! Discover how timeline view on Smartsheet can help you: ⚡ Boost your marketing velocity 📅 Hit deadlines and launch campaigns faster 📈 Drive better customer experiences at scale Sign up today to learn how you can revolutionize your…
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User Merge feature for System Admins
We require users to access Smartsheet via Single Sign On and experience many domain changes due to rebranding, which often results in multiple Smartsheet accounts being created. Because we don't have a centralized instance of Smartsheet, we had a workaround to merge user accounts. It involved using the alternate email…
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Billing
I have tried to downgrade and/or cancel my account. I've been contacting customer service for months now. The instructions they give me are pathetic, there is not an account icon on the bottom left. Smartsheet continues to close my cases without solving this issue. Perhaps someone who does not work for Smartsheet can help?…
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unable to merge user
We are going through a domain change. We're retiring two domains and migrating everyone into a new domain. All domains are validated and, to date, we've merged 930 users. However, when I attempt to use 'Merge User' on myself, it fails. Initially I tried adding my new email address manually, with the plan to promote that…
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Use Custom URL to add users to company account.
Use Case: 1. Account Discovery is enabled for company. 2. A user received a shared Smartsheet from a company Smartsheet owner. 3. User clicked on Smartsheet, and it sent him to main screen to create an account. 4. User created an account using his company email. 5. Smartsheet associated his account with the company. 6. A…
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Request for API Access to Sidebar Conversations (Sheet Conversations Tab)
There currently isn't a way for API to have an access to Sidebar Conversations just like in Sheet Conversations Tab in Smartsheet. It's tedious and consumes too much time to go manually and removing comments one at a time. Allowing API access would expediate this process for everyone and I'm sure is an issue that many…
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Do users have to login to receive notification emails as an automated workflow from a sheet?
I have an author schedule for a weekly blog that I would like to use to send out an automated reminder email to the assigned author each week. They don't need to go into the sheet to update anything, it's just for me to track. We are in the process of creating SS accounts for each author but I want to make sure I'm giving…
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Ability to audit users
While it is possible to audit individual folders for a user's activity it is not possible to audit a user's activity across a workspace. As a result when investigating a data subject request or understanding a user's activity if they were provided access beyond their requirements, this requires an audit of every individual…